Return & Refund Policy
Effective Date: August 16, 20261. Consumable Goods Policy
For safety, hygiene, and FSSAI sanitation regulations on consumable food products, we cannot accept returns once the sealed pouch has been opened.
2. Damaged or Incorrect Shipments
If you receive a package that is damaged during transit or contains the wrong item, please notify us within 48 hours of delivery at info@nivafoodsbrc.com or WhatsApp +91 94090 22386 with photos of the package. We will immediately dispatch a free replacement or issue a full refund to your original payment method.